Food Order Errors
If you receive food products that are different from your order, we sincerely apologize. Please call us as soon as you notice that there was an error in your order.
Food Order Incomplete
In the rare occasion that you do not receive food products that is on your order, we will make it up to you. Please call us as soon as you notice that any food items were not received in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to you via internet banking. No cash refunds.
Cancellation / Return / Exchange Policy
We cannot accept cancellations once your order has been confirmed and payment was made.
Order Cancelled Delivery Partner
It is possible that the delivery partner might cancel the delivery if they are unable to find or reach you. If a delivery partner made a reasonable effort to contact you after arriving at your requested location, you may not be eligible for a refund.